Baum Tools Unlimited, Inc. was founded in Los Angeles, California in 1959 by Charles Baum. Beginning as a tool jobber driving a VW bus all over the US, Chuck supplied Volkswagen and Porsche dealer technicians and repair shops with metric hand tools from Belzer Tools of Germany. Soon realizing that the use of VW special tools not only saved time for the mechanic, but generated higher earnings for the repair shop, he expanded into the growing line of VW and Porsche special tools. As his customers businesses succeeded, so did Baum Tools.
As the business grew through the 1960's, Baum Tools expanded into Mercedes, BMW, Audi, Volvo and Saab special tools. In the mid 1970's Baum Tools opened a Southeast division. In 1983 complete operations were moved from Los Angeles to Sarasota, Florida.
Baum Tools has now assembled the most comprehensive "in stock" selection of OEM and aftermarket special tools for VW - Audi - BMW - Mercedes - Porsche - Volvo - Saab - Ferrari and Jaguar available anywhere in the world. With the 1997 addition of the second warehouse in Sarasota Baum Tools has more than eight thousand different items in stock. This makes Baum Tools a one stop shop for the European automotive repair and service specialist.
As a leading importer, manufacturer and distributor of European automotive special tools, Baum Tools has imported and distributed Stahlwille, Deutronic, Hazet, Matra, Peisler, Matador,Geodore, Belzer, Wiha, Wera and Kukko as well as most of the small contract OEM tool companies that have been building special tools for the German car manufacturers for years.
No product may be returned directly to Baum Tools with out first contacting Baum Tools for a RA number. The RA (Return Authorization Number) is valid for 30 day from issue date. If the product is not received within 30 days, the RA will be cancelled. A RA will not be issued for invoices aged over 30 days.
A RA will not be issued for the following, invoices aged over 30 days, items not within warranty terms, items not purchased directly from Baum Tools, or items specially ordered. All errors in shipping must be reported with in 48 hours of receipt. All returns are subject to a 20% restock fee if tool has been unused, and NO returns on used tools.
The product must be properly packaged with the RA number clearly displayed on the outside of the shipping box. Customer is responsible for paying the shipping charges to send the product to Baum Tools. A returned product without clearly marked RA number will be refused and returned to sender.
Original packaging should be used if available to minimize the potential for shipment damage. If items are damaged during return shipment due to insufficient packaging, it will be left to Baum Tool’s discretion to determine whether or not the product is resalable.
All RA returned items must be sent via traceable means. Examples would be UPS and FedEx. Be sure to retain the tracking information for your records. The customer is responsible for the product until it is received by Baum Tools. Within ten (10) working days after receipt of returned items, credit will be issued.
In the late 1980's, as advanced electronic control systems where introduced into European automobiles, Baum Tools expanded into the area of diagnostic scan tools, quickly becoming the leader in the field for European diagnostic applications. Today Baum Tools Diagnostic side (BTU Service Solutions) has evolved into a full Technical support and repair group in itself. We offer support in the use of our Scan Tools as well as technical help repairing German, Swedish and other European cars with our network of vehicle specific specialists. If we can't help get it fixed you've got real problems.
Stahlwille Tools NA. Inc.
In 1997 Baum brought the Texas based Stahlwille North American distribution center to Sarasota . This effort immediately expanded the selection of high quality German hand tools available for the automotive market. Since Stahlwille manufactures the highest quality torque wrenches in the world the package came with a built in business in the Aerospace and Aviation industry as well as Wind generation, oil and gas exploration. Stahlwille is the last large German hand tool maker to Forge and finish there entire main line in Germany. The tools are of such high quality they are the hand tools of choice for companies engaged in on going critical manufacturing environments as well as those involved in working in remote areas where reasonably quick tool replacement is just not feasible We like the feedback from our distributors as it is the only hand tool line many carry that is not plagued with chronic returns.
Stahlwille has acted for decades as a hand and special tool contractor for VW - Audi - Mercedes - BMW and Porsche. They also make tools for Saab and Volvo.
Deutronic Electronic Battery Charging and Programming systems
Deutronic Elektronik Gmbh is the world wide leader in intellegent battery charging computer system. They are the primary battery charger used by BMW world wide.
The problem finding good technical information
Several years ago we started hearing complaints from a lot of our long time high end German auto repair customers. They were beginning to fall behind because there just simply wasn't enough accurate repair information easily available to the aftermarket. The non OEM information had a lot of critical holes when it came to German car coverage. For a longtime Robert Bentley Publications was the only publisher that supplied accurate German car repair information to the aftermarket. That was restricted to VW, Audi and later BMW. Since then the German OEM's have done a great job in updating their repair information programs for the aftermarket. Shop owners can now subscribe to near dealer level repair information for VW, Audi, Mercedes, BMW, Porsche as well as Volvo and Saab. This is great but so costly that only the specialists can justify the cost associated with year after year subscriptions.
For many years we have been hosting high end German auto repair seminars. We have always supplied an extensive manual related to the subject of each of these seminars. Over time these manuals have grown into extremely valuable publications. We now publish these manuals for use in the shop. A must for guys that work with these specific vehicles. See the list in "HOT PRODUCTS" under "Training And Support".
Advanced German auto repair Seminars
We decided to encourage a few of our older more experienced shop owners and technicians to share their knowledge and begin to put on seminars devoted to specific vehicle systems. For over four years now we have been scheduling seminars specifically for VW, Audi, BMW, Mercedes and Volvo around the country (see Seminars under Hot Products for a few of our current offerings). Our seminars are geared for the experienced technician and don't just blow across theory but get deep into systems focusing on chronic problems and how to deal with them. One great byproduct of these seminars is the networking techs are able to accomplish as a result. Everyone needs a technical support group to pull from. The BIMMERTECH group is a classic example of a successful pooling of resources. We plan to continue this type of training and to enhance our Euro diagnostic technical support group on line. In the future we will bring on high end training techs to focus on Porsche, Jaguar and Saab. Everyone can use a little more help with these and the opportunity to network with other techs that repair the same makes.